Return Policy

Our return policy is store credit only. However, if you reside a considerable distance from our boutique locations and you are not able to come into the store to view the item(s), we will allow a refund. In this case (website orders only), you have 2 weeks from the date your shipment is sent from our store to return merchandise for a full merchandise refund (shipping cost will not be refunded). Beyond this 2 week timeframe, you can return the merchandise for a Store Credit only.

Please note that we will only accept merchandise for exchange or return, if the merchandise is sent back in its original condition, with the tags still attached and with a copy of your receipt from The Shoppes On Broad enclosed.

This return policy, as stated above, is applicable ONLY to orders placed through our website. Purchases made at our retail location are not refundable and exchanges are subject to conditions listed in our store policy . We are sorry but website orders hipped to areas of North Carolina are returnable for STORE CREDIT ONLY, NO REFUNDS, NO EXCEPTIONS.